SHIPPING
BONNIE BIO Australia offers FREE SHIPPING* Australia-wide for all online orders valued over $120, and Flat Rate Shipping of $15 for all orders valued under $120.
* Total Order Spend includes all products purchased in a single transaction online excluding shipping costs.
We are only able to accept orders and deliver to locations within Australia. Unfortunately we are unable to accept orders from, or deliver to, other overseas locations outside of Australia. We apologise for any inconvenience this may cause.
Please note orders to Christmas Island, Cocos Island, Norfolk Island, Lord Howe Island, King Island and Australian Antarctic Territory may incur additional freight charges to those published above. And we will advise you of these additional charges once your order has been placed, should you wish to proceed.
Every order is dispatched via Courier with tracking and we aim to process, pack and dispatch your order in the shortest possible time, usually the next business day, providing we have received final confirmation of your payment into our bank account.
We strongly recommend that you choose a delivery address where you, or someone known to you, is able to sign for the delivery (ie. to your home, office or workplace). Due to varying delivery driver schedules, we are unable to arrange preferred times for you, so it’s important to be at the nominated address to receive goods. If no one is available to sign for the delivery, authority to leave items at the front door or a safe location at the provided delivery address is automatically given.
Shipping to most Australian capital cities will take between 1-5 working days, however please allow up to 6-10 days for deliveries to more regional and remote locations. Please note that these shipping times are approximations. Whilst every effort is made to ship your order as soon as possible, shipping times are not guaranteed.
If your delivery has not arrived within the expected time frame, please call us on (03) 9460 5655 or email sales@bonniebio.com.au and we will submit a track and trace request on your behalf and get back to you with an expected delivery date.
